Frequently Asked Questions
Find answers to common questions about our artisanal dairy products
How do you ensure the freshness of your products during transit?
All orders are packed in insulated thermal liners with non-toxic gel ice packs to maintain a consistent temperature until they reach your doorstep.
Are your dairy products pasteurized?
Yes, all our milk, creams, and cheeses are fully pasteurized in accordance with food safety regulations to ensure the highest quality and safety.
Do you offer vegan or dairy-free alternatives?
While we specialize in traditional dairy, we offer a curated selection of plant-based artisanal cheeses and oat-based creams.
How long will my cheese and butter stay fresh after delivery?
Most of our products have a refrigerated shelf life of 2-4 weeks. Specific 'Best By' dates are printed on each individual package.
Where does your milk come from?
We source 100% of our milk from local, family-owned farms that prioritize pasture-raised cows and sustainable farming practices.
Can I modify or cancel my order after it has been placed?
Due to the perishable nature of our products, orders can only be modified or cancelled within 2 hours of placement.